Returns and Warranty Policy
Returns & Warranty Policy
At STYLIDEAS, we want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.
Returns (14-Day Policy)
You have 14 days from the date of delivery to return your item for a refund.
To be eligible for a return:
- The item must be unused and in its original condition
- It must be returned in the original packaging
- You must provide proof of purchase
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
For hygiene and safety reasons, certain products may not be eligible for return if opened or used (e.g. personal care items). This will be clearly stated on the product page where applicable.
Refunds
Once we receive and inspect your return:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method within a reasonable timeframe
Original shipping costs are non-refundable unless the item is faulty.
Faulty or Damaged Items
If your item arrives faulty or becomes defective, please contact us as soon as possible with:
- Your order number
- A description of the issue
- Photos or videos if possible
We will arrange a repair, replacement, or refund as appropriate.
2-Year Warranty (UK Only)
All STYLIDEAS products come with a 2-year warranty from the date of purchase, valid in the United Kingdom.
This warranty covers:
- Manufacturing defects
- Faults arising under normal use
The warranty does not cover:
- Accidental damage
- Misuse or improper care
- Normal wear and tear
If you experience an issue within the warranty period, please contact our customer service team with proof of purchase.
How to Start a Return
To initiate a return or warranty claim, please contact us at:
teamtom@stylideas.com
Include:
- Your order number
- The item(s) you wish to return
- Reason for return
We will provide instructions on how to proceed.